Making contact: You can reach us round the clock by filling the form on our Contact Page. To reach us over the phone, please send text or whatsapp messages only.
Orders: Kinldy help us keep costs down by placing your order online using our automated system whenever possible.
Payments: We accept Visa, Mastercard, Cash on Delivery, and Bank Transfer. Your card is charged at checkout so we cannot make changes once the order is placed.
Coupon/ Discount Codes: Discount apply ONLY to purchases above 1,500 Naira. Coupon codes MUST be entered correctly at checkout. You should see the discount before you check out.
Additions/Cancellations: Please check your order carefully BEFORE you check out. We cannot make changes once your order has been placed. If you need additional merchandise, you will need to place another order.
Sales Tax: We do not impose a minimum order requirement, however, note that we must add a 3.5% surcharge on all orders paid for online after any discounts are applied. Thank you for understanding.
Email Filters: We are not responsible for problems caused by your email filters or anti-virus protection. Please adjust your settings to receive emails from email@example.com.
Privacy: We never share your personal information with anyone. Sensitive information entered online is encrypted & transmitted using state of the art SSL (Secure Socket Layers) technology.
Animal Testing: All of our products are natural or derived naturally (see ingredient lists) and none are tested on animals.
Disclaimer: Although allergic reactions to our pure and natural ingredients are uncommon, we recommend testing our products first by using them on a small patch of skin for 24 hours. If redness or irritation develops, discontinue use. The information presented on this website is not meant to diagnose or treat any medical condition nor to replace the advice or care of a qualified health professional.